Bait and switch
by James on Jul.30, 2010, under Computers
I recently replaced my old laptop with one made by ASUS. One of the nice things about ASUS laptops is that they have a free, two year accidental damage warranty (ADW). After I brought it home I downloaded the forms, filled them out, and mailed them in so that I could take advantage of this.
I recently received and email from ASUS stating that my laptop does not qualify for that ADW because it was purchased from a retailer (Best Buy) that offers their own warranty service. Specifically:
Deny Reason: Bought from Best Buy – Retailer does not participate in ADW
It’s good to know that Best Buy’s terms of sale with ASUS preclude them from giving you their free warranty so that Best Buy can sell you theirs.
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3 Comments for this entry
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Under a Gibbous Moon
Under a Gibbous Moonon
July 31st, 2010 on 03:08
Well there’s your problem right there…You bought something from Best Buy.
August 2nd, 2010 on 22:28
Hard to beat 18 months 0% financing.
August 3rd, 2010 on 00:37
I’d say a 2-year accidental damage warranty on expensive hardware with a newly mobile baby does just that.